1. INTRODUCTION
Welcome to CustomCrypto ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application (the "App"). CustomCrypto is a cryptocurrency paper trading simulator and educational platform that helps users practice trading with virtual money in a risk-free environment.
By using CustomCrypto, you agree to the collection and use of information in accordance with this Privacy Policy.
2. INFORMATION WE COLLECT
2.1 Account Information
When you create an account, we collect:
- Email address (required for authentication)
- Display name (optional, auto-generated from email if not provided)
- Avatar/profile photo URL (optional)
- Timezone setting
- Notification preferences
2.2 Authentication Data
- Password (encrypted and stored securely)
- Apple Sign-In credentials (if you choose to sign in with Apple)
- Last login timestamp
2.3 Trading & Portfolio Data
All trading data is simulated and uses virtual currency only. We collect:
- Virtual portfolio balance and value ($10,000 starting balance)
- Simulated cryptocurrency positions (holdings)
- Simulated transaction history (buy/sell orders)
- Portfolio performance metrics and profit/loss calculations
- Historical portfolio value snapshots for charts
- Watchlist (cryptocurrencies you choose to follow)
2.4 Price Alert Data
- Assets you set alerts for
- Alert trigger prices and directions (above/below)
- Alert status (active or triggered)
2.5 Learning & Progress Data
- Educational articles you've read
- Reading progress and time spent on articles
- Bookmarked articles
- Achievement progress and unlocked achievements
2.6 Automatically Collected Information
- Device type and operating system
- App version
- Error logs and crash reports (for debugging purposes)
- General usage statistics (locally stored, not transmitted)
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide and maintain the App's core functionality
- Authenticate your identity and secure your account
- Store your virtual portfolio and trading history
- Send you price alert notifications (only if you enable notifications)
- Track your learning progress and achievements
- Display personalized content and portfolio analytics
- Improve the App's performance and user experience
- Respond to your support requests
- Comply with legal obligations
4. DATA STORAGE & SECURITY
4.1 Cloud Storage
Your account data, portfolio information, and app data are stored securely using Supabase (a PostgreSQL database service). All data is encrypted in transit using HTTPS/TLS protocols.
4.2 Local Storage
Some data is cached locally on your device using Hive (a local database) for:
- App settings and preferences
- Temporary price data caching
- Offline functionality
4.3 Security Measures
We implement industry-standard security measures including:
- Encrypted data transmission (HTTPS/TLS)
- Secure password hashing
- Row-level security policies on database tables
- Regular security updates and patches
5. THIRD-PARTY SERVICES
We use the following third-party services:
5.1 Supabase
- Purpose: Backend database, authentication, and data storage
- Data shared: All account and app data listed in Section 2
- Privacy Policy: https://supabase.com/privacy
5.3 Apple Sign-In (iOS only)
We do NOT use:
- ❌ Advertising networks
- ❌ Analytics or tracking services (Google Analytics, Facebook Pixel, etc.)
- ❌ Social media tracking pixels
- ❌ Any services that sell your data to third parties
6. DATA SHARING & DISCLOSURE
We do NOT sell, rent, or trade your personal information to third parties.
We may disclose your information only in the following limited circumstances:
- With your consent: When you explicitly authorize us to share specific information
- Legal requirements: If required by law, court order, or government regulation
- Service providers: To third-party services listed in Section 5 that help us operate the App
- Business transfers: In the event of a merger, acquisition, or sale of assets (users will be notified)
- Safety & security: To protect the rights, property, or safety of CustomCrypto, our users, or the public
7. YOUR RIGHTS & CHOICES
7.1 Access & Correction
You can access and update your profile information in the Settings screen at any time.
7.2 Data Deletion
You have the right to request deletion of your account and all associated data. To delete your account:
- Contact us at bobby@customapps.us
- We will permanently delete your data within 30 days
- Note: Some data may be retained for legal or security purposes as required by law
7.3 Notification Preferences
You can enable or disable push notifications for price alerts in:
- App Settings screen
- Device notification settings (iOS/Android)
7.4 Data Export
You may request a copy of your data by contacting us at bobby@customapps.us. We will provide your data in a machine-readable format within 30 days.
8. CHILDREN'S PRIVACY
CustomCrypto is not intended for users under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will promptly delete such information. If you believe a child has provided us with personal information, please contact us immediately.
9. INTERNATIONAL DATA TRANSFERS
Your data may be transferred to and stored on servers located outside your country of residence. By using the App, you consent to the transfer of your information to countries that may have different data protection laws than your country. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. DATA RETENTION
We retain your information for as long as your account is active or as needed to provide services. Specifically:
- Account data: Retained until you delete your account
- Portfolio & transaction history: Retained until account deletion
- Price snapshots: Retained for historical chart purposes
- Learning progress: Retained until account deletion
- Error logs: Retained for 90 days for debugging purposes
After account deletion, we may retain certain information for legal, security, or fraud prevention purposes as required by law.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Updating the "Last Updated" date at the top of this policy
- Displaying an in-app notification (for significant changes)
- Sending an email notification (for significant changes)
Your continued use of the App after changes become effective constitutes your acceptance of the revised Privacy Policy.
12. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: bobby@customapps.us
Website: https://customapps.us
App: Settings > About > Privacy Policy
13. CALIFORNIA PRIVACY RIGHTS (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to opt-out of sale of personal information (Note: We do NOT sell your information)
- Right to request deletion of personal information
- Right to non-discrimination for exercising your rights
To exercise these rights, contact us at bobby@customapps.us.
14. EUROPEAN PRIVACY RIGHTS (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
Our legal basis for processing your data:
- Contractual necessity: To provide the App's services
- Consent: For optional features like notifications
- Legitimate interests: To improve the App and prevent fraud
To exercise your rights, contact us at bobby@customapps.us.
Important Notice
CustomCrypto is a paper trading simulator for educational purposes only. All trading is simulated with virtual currency. No real money is involved.
We are committed to protecting your privacy while you learn about cryptocurrency trading in a risk-free environment.
Governing Law
This Privacy Policy is governed by the laws of the Commonwealth of Massachusetts, United States, without regard to conflict of law principles.
CustomCrypto - Learn Trading, Risk-Free
Your privacy is our priority. Practice trading with confidence.
Version History
v1.0 (December 18, 2025) - Initial privacy policy